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August Distribution Performance Report

September 9, 2022

August closed with two out of our four performance metrics trending in a positive direction. Our Quantity Accuracy increased by 0.04% and our On-time delivery experienced a significant increase of 4.25%, making this the largest increase we’ve seen in this metric this year! While it’s great to see these metrics trending in a positive direction, our Parts Accuracy and our Order Entry Accuracy did experience minor decreases in August. However, with that said, our performance continues to remain consistent with no impactful negative fluctuations to be seen.

Parts Accuracy: Our Parts Accuracy decreased by 0.05% and is coming in at 0.02% below goal.

Individual DC scores:

Austell – 99.94%

Indy – 99.91%

England – 100.00%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy increased by 0.04% and is coming in at 0.02% below goal.

Individual DC scores: 

Austell – 99.92%

Indy – 99.93%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy decreased by 0.06% and is coming in at 0.05% below goal.

On-Time Delivery: Our On-Time Delivery increased by 4.25% and is coming in at 2.06% below goal.

On-Time Delivery – 94.69%

Available to Ship On Time: Our Available to Ship On Time came in at 99.21%

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July Distribution Performance Report

August 9, 2022

July closed with three out of our four Performance Metrics trending in a positive direction. Our Parts Accuracy increased by an additional 0.02% when compared to how we performed in June, surpassing our set goal of 99.95%. Additionally, our Order Entry Accuracy improved by 0.10%, which pushed this metric above our set goal of 99.93%. And, we continued to see an upward trend in our On-Time Delivery, of 0.88%. However, our Quantity Accuracy did experience a minor decrease of 0.01% pushing this metric off goal by 0.06%

Furthermore, our Available to Ship On Time (or the lines that were in stock and not adversely affected by the supply chain) came in at 99.14%. Measuring our Available to Ship On Time allows our team to see if the processes we’ve implemented are effective as we continue to manage supply chain challenges.

Lastly, if you or your customers would like more information on supply chain challenges the industry is currently facing, be sure to check out Earnest Machine’s latest Supply Chain Update, which discusses the health of the TPEB trade lane, air freight, trucking and intermodal transportation, and the global price of steel wire rod

Parts Accuracy: Our Parts Accuracy increased by 0.02% and exceeds our set goal.

Individual DC scores:

Austell – 99.98%

Indy – 99.97%

England – 100.00%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy decreased by 0.01% and is coming in at 0.06% below goal.

Individual DC scores: 

Austell – 99.83%

Indy – 99.92%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy increased by 0.10% and exceeds our set goal.

On-Time Delivery: Our On-Time Delivery increased by 0.88% and is coming in at 6.31% below goal.

On-Time Delivery – 90.44%

Available to Ship On Time: Our Available to Ship On Time came in at 99.14%

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June Distribution Performance Report

July 7, 2022

Earnest Machine experienced an increase in our Parts Accuracy metric in June surpassing our set goal of 99.95%. Our On-Time Delivery also experienced an increase of 0.99%, pushing this metric closer to our set goal of 96.75%. However, our Quantity Accuracy and our Order Entry Accuracy experienced a minor decrease in June. While these decreases are minimal, our team continues to work hard to identify any areas of improvement so that we can create the best customer experience possible.

Parts Accuracy: Our Parts Accuracy increased by 0.01% and exceeds our set goal.

Individual DC scores:

Austell – 99.94%

Indy – 99.98%

England – 100.00%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy decreased by 0.01% and is coming in at 0.05% below goal.

Individual DC scores: 

Austell – 99.91%

Indy – 99.84%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy decreased by 0.02% and is coming in at 0.09% below goal.

On-Time Delivery: Our On-Time Delivery increased by 0.99% and is coming in at 7.19% below goal.

On-Time Delivery – 89.56%

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May Distribution Performance Report

June 6, 2022

Earnest Machine is happy to report that we experienced a 0.03% increase in our Parts Accuracy, which helped push this metric in line with our set goal of 99.95% in May. However, our Quantity Accuracy, Order Entry Accuracy, and our On-Time Delivery all experienced a minor decrease last month. While these decreases were only a few hundredths of a percentage, the visibility of any downward trend helps our team refocus our efforts and our attention to drive continuous improvement in how we operate, so that we can provide our customers with the best possible experience.

If you would like more information about the supply chain challenges the industry is currently facing, be sure to check out Earnest Machine’s latest Supply Chain Update, which discusses the health of the Trans-Pacific Eastbound Trade Lane, trucking capacity, and the global price of steel wire rod.

Parts Accuracy: Our Parts Accuracy increased by 0.03% and is in line with our set goal.

Individual DC scores:

Austell – 99.90%

Indy – 100.00%

England – 100.00%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy decreased by 0.05% and is coming in at 0.04% below goal.

Individual DC scores: 

Austell – 99.90%

Indy – 99.88%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy decreased by 0.02% and is coming in at 0.07% below goal.

On-Time Delivery: Our On-Time Delivery decreased by 0.59% and is coming in at 8.18% below goal.

On-Time Delivery – 88.57%

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April 2022 Header

April Distribution Performance Report

April 5, 2022

Earnest Machine is excited to report that we’ve experienced an increase in three out of our four performance metrics for April. Our Parts Accuracy increased by 0.01% and our Quantity Accuracy increased by 0.05%, pushing our Quantity Accuracy metric above our set goal. Not only that, but we are seeing continued improvement and stabilization in regard to both of these metrics.

Additionally, our Order Entry Accuracy has remained consistent over the last six months, and we’ve also experienced a 2.16% increase in our On-Time Delivery. This is encouraging to see as our On-Time Delivery has now experienced a continued upward trend for the past four months.

Overall, this stabilization in Earnest Machine’s performance metrics is great to see, as our team has been hard at work over the past several months to continually create and deliver the best customer service experience possible. Our team’s hard work is paying off and we are looking forward to reporting on and sharing how our performance metrics progress throughout the rest of 2022.

Parts Accuracy: Our Parts Accuracy fell by 0.01% and is coming in at 0.03% below goal.

Individual DC scores:

Austell – 99.89%

Indy – 99.96%

England – 99.80%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy increased by 0.05% and is in line with our set goal.

Individual DC scores: 

Austell – 99.96%

Indy – 99.93%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy remained consistent between March and April.

On-Time Delivery: Our On-Time Delivery improved by 2.16% and is coming in at 7.59% below goal.

On-Time Delivery – 89.16%

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March Perfomrance Metrics

March Distribution Performance Report

April 5, 2022

Earnest Machine is pleased to announce that our On Time Delivery improved by 0.99% in March. This is excellent to see as this metric has now experienced three months of continuous improvement. Not only that, but both our Quantity Accuracy and Order Entry Accuracy held steady and experienced no change when comparing performance metrics from February to March. And, even though our Part Accuracy experienced a minor decrease of 0.01%, our team is still excited to see the gains we’ve made within the past month and continues to work harder than ever to create great experiences for our customers. 

Additionally, if you would like information regarding supply chain challenges the industry is currently facing, be sure to check our out latest Supply Chain Update to get the latest news on parcel freight rates; the lockdown in Shenzhen, China; fuel price increases; trade lane health; steel prices; and so much more. 

Part Accuracy: Our Part Accuracy fell by 0.01% and is coming in at 0.04% below goal.

Individual DC scores:

Austell – 99.83%

Indy – 99.98%

England – 100.00%

EMC – 100.00%

Quantity Accuracy: Our Quantity Accuracy Remained Consistent Between February and March.

Individual DC scores: 

Austell – 99.88%

Indy – 99.90%

England – 100.00%

EMC – 100.00%

Order Entry Accuracy: Our Order Entry Accuracy Remained Consistent Between February and March.

On Time Delivery: Our On Time Delivery improved by 0.99% and is coming in at 9.75% below goal.

On Time Delivery – 87.00%

Service Guarantees: Twenty-nine service guarantees were issued in March for a total of $1,450.00

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February Distribution Performance Report

Earnest Machine experienced a minor decrease in only one of our four performance metrics in February. Our Quantity Accuracy metric fell by 0.07% and is coming in at 0.04% below goal. However, our On Time Delivery continues to trend upwards with an increase of 1.11%, making this metric one that has seen two consecutive months of improvement. Lastly, both our Part Accuracy and Order Entry Accuracy remained consistent between January to February.


Part Accuracy: Our Part Accuracy remained consistent between January and February. 

Individual DC scores: 

Austell – 99.90%

Indy – 99.98%

England – 99.81%

EMC – 99.54%


Quantity Accuracy: Our Quantity Accuracy fell by 0.07% and is coming in at 0.04% below goal. 

Individual DC scores: 

Austell – 99.94%

Indy – 99.84%  

England – 100.00%

EMC – 100.00%


Order Entry: Our Order Entry metric remained consistent between January and February. 


On Time Delivery: Our On Time Delivery improved by 1.11% and is coming in at 10.74% below goal.

On Time Delivery – 86.01%

Austell – 85.02%

Indy – 87.22%


Service Guarantees: Twenty-three service guarantees were issued in February for a total of $1,150.00

For more information on Earnest’s February Distribution Performance Report, speak to the team today.

Contact Us

Our UK sales team are happy to assist
with any enquiries you may have.

January Distribution Performance Report

Earnest Machine experienced a minor decrease in two out of our four performance metrics in January. While both our Part Accuracy and Order Entry Accuracy dropped only a few hundredths of a percentage, our Quantity Accuracy remained consistent from December, 2021 to January, 2022. Lastly, our On Time Delivery metric saw an increase of 3.98% and is trending in a positive direction towards our set goal of 96.75%

If you would like to learn more about the supply chain challenges the industry is currently facing, be sure to check out our latest Supply Chain Update to get the latest news on TPEB (Asia to North America), FEWB (Asia to Europe), and the TAWB (Europe to North America) trade lanes. Our Supply Chain Update also discusses the state of trucking globally, the global price of steel wire rod, and so much more!


Part Accuracy: Our Part Accuracy metric fell by 0.06% and is coming in at 0.03% below goal. 

Individual DC scores: 

Austell – 99.84%

Indy – 100.00%

England – 100.00%

EMC – 100.00%


Quantity Accuracy: Our Quantity Accuracy remained consistent between December and January.  

Individual DC scores: 

Austell – 99.96%

Indy – 99.98%  

England – 100.00%

EMC – 100.00%


Order Entry: Our Order Entry metric fell by 0.02% and is coming in at 0.05% below goal.


On Time Delivery: Our On Time Delivery improved by 3.98% and is coming in at 11.85% below goal.

On Time Delivery – 84.90%

Austell – 84.04%

Indy – 85.81%


Service Guarantees: Twenty service guarantees were issued in January for a total of $1,000.00

For more information on Earnest’s January Distribution Performance Report, speak to the team today.

Contact Us

Our UK sales team are happy to assist
with any enquiries you may have.

December Distribution Performance Report

Earnest Machine is happy to report that we’ve seen marked improvement in 3 out of our 4 performance metrics from November to December. Both our Part Accuracy and Quantity Accuracy metrics exceeded our set goals and, our Order Entry Accuracy is only a few hundredths of a percentage away from hitting our set goal as well.

Even though it’s encouraging to see this type of improvement in our performance metrics, our On Time Delivery continues to be a challenge. While we are receiving product at our docks, there are still supply chain issues and delays that are beyond our control. As always, our team is working hard to navigate through these supply chain issues and striving to provide you with the best possible customer experience.


Part Accuracy: Our Part Accuracy metric improved by 0.07% and is coming in at 0.03% above goal.

Individual DC scores: 

Austell – 99.95%

Indy – 100.00%

England – 100.00%

EMC – 100.00%


Quantity Accuracy: Our Quantity Accuracy improved by 0.02% and is coming in at 0.03% above goal.  

Individual DC scores: 

Austell – 99.98%

Indy – 99.95% 

England – 100.00%

EMC – 100.00%


Order Entry: Our Order Entry metric improved by 0.03% and is coming in at 0.03% below goal.


On Time Delivery: Our On Time Delivery fell by 3.22% and is coming in at 15.83% below goal.

On Time Delivery – 80.92%

Austell – 79.40%

Indy – 82.44%


Service Guarantees: Thirteen service guarantees were issued in December for a total of $650.00

For more information on Earnest’s December Distribution Performance Report, speak to the team today.

Contact Us

Our UK sales team are happy to assist
with any enquiries you may have.

November Distribution Performance Report

Earnest Machine experienced an increase in three out of our four performance metrics in November. Even though our Part Accuracy metric dropped 0.04%, we did experience a 0.17% increase in our Order Entry metric, a 0.02% increase in our Quantity Accuracy metric, and a 1.93% increase in our On Time Delivery metric.

However, even though we did see an increase in our On Time Delivery, this metric continues to be a challenge. While we are starting to see product arrive at our docks, there are still a few supply chain issues and delays that are beyond our control. We continue to strive for the best possible customer experience by working through these challenges with suppliers and freight forwarders. At the same time, we have begun to look at what we can control; the management of line items that are in stock as well as providing product knowledge training to our growing Sales Team

If you or your customers would like information regarding the supply chain challenges the industry is currently facing, be sure to check out our recent Supply Chain Update to get the latest news on capacity constraints inland, trucking shortages, pain points at the ports, and how Earnest Machine is helping our customers overcome these supply chain disruptions


Part Accuracy: Our Part Accuracy metric fell by 0.04% and is coming in at 0.04% below goal. 

Individual DC scores: 

Austell – 99.82%

Indy – 100.00%

England – 100.00%

EMC – 100.00%


Quantity Accuracy: Our Quantity Accuracy improved by 0.02% and is coming in at 0.01% above goal. 

Individual DC scores: 

Austell – 99.92%

Indy – 100.00% 

England – 100.00%

EMC – 99.73%


Order Entry: Our Order Entry metric improved by 0.17% and is coming in at 0.06% below goal.


On Time Delivery: Our On Time Delivery improved 1.93% and is coming in at 12.61% below goal.

On Time Delivery – 84.14%

Austell – 83.14%

Indy – 85.25%


Service Guarantees: Twenty-one service guarantees were issued in October for a total of $1,050

For more information on Earnest’s November Distribution Performance Report, speak to the team today.

Contact Us

Our UK sales team are happy to assist
with any enquiries you may have.

October Distribution Performance Report

Earnest Machine experienced an increase in two out of our four performance metrics in October. While our team is excited to see our metrics headed in the right direction, we continue to focus on process improvements, product training, as well as managing supply chain challenges to improve our customers’ experiences.

If you or your customers would like information regarding supply chain challenges the industry is currently facing, be sure to check out our recent Supply Chain Update to get the latest news on ocean market challenges, capacity bottlenecks, schedule reliability, and strategies to overcome supply chain disruptions.


Part Accuracy: Our Part Accuracy metric improved by 0.02% and is in line with our set goal.

Individual DC scores: 

Austell – 99.98%

Indy – 99.91%

England – 100.00%

EMC – 100.00%


Quantity Accuracy: Our Quantity Accuracy fell by 0.01% and is coming in at 0.01% below goal.

Individual DC scores: 

Austell – 99.94%

Indy – 99.93% 

England – 99.79%

EMC – 100.00%


Order Entry: Our Order Entry metric fell by 0.09% and is coming in at 0.23% below goal.


On Time Delivery: Our On Time Delivery improved 1.19% and is coming in at 14.54% below goal.

On Time Delivery – 82.21%

Austell – 81.34%

Indy – 83.13%


Service Guarantees: Thirty-three service guarantees were issued in October for a total of $1,650

For more information on Earnest’s October Distribution Performance Report, speak to the team today.

Contact Us

Our UK sales team are happy to assist
with any enquiries you may have.